Lumen Employees: How a Hybrid Work Environment Could Work for Your Team

It’s been more than two years of on-again, off-again work in the office, and as someone who has been on both sides of the Zoom, the solution is clear: don’t force employees into the office if they don’t want to be there.

Remote Control

Many leaders across the spectrum are facing the question about when, and if, to bring their teams back into the office. While you will hear arguments that support both sides of the debate, there are no stats that support creating a work environment filled with dissatisfied workers.

At TheSoul Publishing, we’ve been 80% remote for more than five years. That headstart gave our growing digital studio an incredible runway to learn the dos and the don’ts of making a remote work environment work efficiently. Many of our team members work in creative roles, and they benefit from non-traditional work hours. Our team never knows when and how they will be inspired to create the next viral video, and our remote setup enables that flexibility.

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But it’s not just creatively focused team members who benefit from an efficient remote setup. Colleagues from across the spectrum, whether it’s IT, finance, or Human Resources have seen the benefits of working from home.

Flexible Schedules

One team member needs to get his kids to school in the morning but loves burning the midnight oil. Another prefers an early start, and an early finish to her day. One of my team members even prefers to take an hour or two in the middle of the day to step away and refocus. When you’re working remotely, all of these schedules are not only possible, but actually can be more productive for the team as a whole.

But effective remote working doesn’t happen on its own. The system needs to be carefully considered and constructed with particular business needs in mind. First and foremost is setting up a clear and effective system for communications and project management.

Asynchronous Communications

When you’re in the office and your teammate comes to your desk and asks you a question, you most likely stop what you’re doing and do your best to answer the question. While this may be efficient for the person asking the question, it’s more than likely not the best process for the person answering. On the flip side, asynchronous communication has proven to be an incredibly effective way for businesses to operate. Instead of your colleague getting instant answers, he instead uses your project management system to pose the question. If it’s urgent, he can make the deadline ASAP, whereas if the answer can come in a few days, the deadline can be delayed.

When a question is attached to the project, it also enables both parties to have full transparency into all of the details, often answering questions before they’re asked. Also, it means the person being asked a question can answer at a time that is best for them, rather than when they are in the middle of a project.

Asynchronous communications also enable companies to schedule fewer meetings and eliminates the need for internal email. It’s worked well for TheSoul, which has a no meetings/no internal email policy. Projects move forward on schedule as expectations are clearly laid out, with contributors having access to their teammates’ tasks to better understand status and progress.

While having a live chat tool at the disposal of your team is useful, there isn’t an expectation that a message will be immediately responded to. This allows everyone to focus on the task at hand and prioritize their time as they see fit. If the team is aligned on the desired outcome, it’s a superior method to accomplishing goals...

Source: HR Daily Advisor

What specific retirement benefits does Lumen Technologies, Inc. offer to employees who have dedicated many years of service to the company? In what ways do these benefits reflect Lumen's commitment to taking care of its employees post-retirement, and how do they align with the company's overall values regarding employee welfare and support?

Retirement Benefits: Lumen Technologies offers its employees retirement benefits that include 401(k) plans and pension options, reflecting its commitment to post-retirement welfare. These benefits are aligned with Lumen’s values of providing security and care for its employees after years of dedicated service. They are designed to ensure long-term financial stability for retirees, aligning with Lumen's mission of enhancing employee well-being​(Lumen Technologies Inc_…).

As an employee of Lumen Technologies, Inc., how can you effectively plan for your retirement to maximize your benefits? What factors should you consider, and what resources does Lumen provide to help employees navigate the complexities of retirement planning to ensure a secure financial future?

Retirement Planning: As an employee of Lumen Technologies, you should consider factors like years of service, retirement plan contributions, and projected retirement age to maximize your benefits. Lumen provides resources such as retirement calculators and financial planning tools to help employees navigate these complexities and secure their financial future post-retirement​(Lumen Technologies Inc_…).

How do Lumen Technologies, Inc.'s retirement plans compare with the industry standards? In which areas can Lumen improve its offerings to remain competitive and retain top talent while ensuring the financial security of its employees in their retirement years?

Comparison with Industry Standards: Lumen’s retirement plans are competitive within the industry, but improvements could be made in areas such as enhanced pension offerings or matching contributions in the 401(k) plans to attract and retain top talent. This would ensure financial security for employees in their retirement years while keeping Lumen competitive in the market​(Lumen Technologies Inc_…).

Can you explain the role of the HRCC (Human Resources and Compensation Committee) at Lumen Technologies, Inc. in overseeing employee retirement plans? What measures does this committee take to ensure that retirement benefits remain aligned with the organization’s goals and employee expectations?

HRCC Role in Retirement Plans: The Human Resources and Compensation Committee (HRCC) at Lumen oversees retirement benefits to ensure they align with the company’s goals and employee expectations. The committee reviews and updates the plans regularly, ensuring they remain relevant and meet both the company’s financial objectives and the needs of its employees​(Lumen Technologies Inc_…).

What changes to federal regulations or IRS limits in 2024 could potentially impact Lumen Technologies, Inc.'s retirement plans? How should employees prepare for these potential changes to ensure they are fully utilizing their benefits?

Federal Regulation Changes in 2024: Changes to IRS limits or federal regulations, such as adjustments to contribution caps or tax deductions, could impact Lumen’s retirement plans. Employees should stay informed about these changes to fully utilize their benefits, and Lumen’s HR team provides updates and resources to assist in navigating these regulatory adjustments​(Lumen Technologies Inc_…).

How does Lumen Technologies, Inc. ensure that all employees are aware of their retirement options? What communication strategies does the company employ to make sure employees understand the specifics of their retirement benefits and the necessary steps for enrollment or participation?

Employee Awareness of Retirement Options: Lumen employs a variety of communication strategies, including workshops, online resources, and HR consultations, to ensure that employees are aware of their retirement options. Regular updates and easy access to information help employees understand the steps needed for enrollment or participation​(Lumen Technologies Inc_…).

In the event of unforeseen circumstances, such as death or disability, how does Lumen Technologies, Inc. protect the retirement benefits of its employees and their families? What provisions are specifically designed to support employees and their loved ones during these challenging times?

Protection of Retirement Benefits: In cases of death or disability, Lumen has provisions to protect retirement benefits for employees and their families. Survivor benefits and disability accommodations are designed to provide continued financial security for employees and their loved ones during challenging times​(Lumen Technologies Inc_…).

For employees nearing retirement at Lumen Technologies, Inc., what strategies should they adopt to ensure they transition smoothly out of the workforce? What resources or programs does Lumen offer to assist employees during this significant life change?

Transitioning to Retirement: Employees nearing retirement at Lumen can benefit from financial planning tools and transition programs offered by the company. These resources help ensure a smooth exit from the workforce and provide the necessary support for this significant life change​(Lumen Technologies Inc_…).

How is Lumen Technologies, Inc. addressing the challenges of an aging workforce regarding retirement readiness? What initiatives or programs are in place to help older employees prepare for retirement and to facilitate knowledge transfer to younger employees?

Addressing an Aging Workforce: Lumen is addressing retirement readiness through programs that help older employees prepare for their transition into retirement. These initiatives include financial education, retirement planning resources, and mentorship programs to facilitate knowledge transfer to younger employees​(Lumen Technologies Inc_…).

For employees who wish to learn more about the retirement benefits and planning processes offered by Lumen Technologies, Inc., what contact methods are available? How can employees reach out to the appropriate department for detailed inquiries and assistance regarding their retirement options?

Contact Methods for Retirement Inquiries: Employees wishing to learn more about Lumen’s retirement benefits can reach out to the HR department via phone, email, or the company’s internal benefits portal. Lumen’s HR team provides detailed assistance regarding retirement options and planning​(Lumen Technologies Inc_…).

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Lumen Technologies offers both a traditional defined benefit pension plan and a defined contribution 401(k) plan. The defined benefit plan provides retirement income based on years of service and final average pay. The 401(k) plan features company matching contributions and various investment options, including target-date funds and mutual funds. Lumen provides financial planning resources and tools to help employees manage their retirement savings.
Restructuring and Layoffs: Lumen Technologies is implementing a restructuring plan that includes laying off approximately 2,500 employees to reduce costs and improve operational efficiency (Source: Wall Street Journal). Strategic Focus: The company is shifting its focus towards higher-margin services like cloud computing and cybersecurity. Financial Performance: Lumen reported a 4% increase in net income for Q2 2023, reflecting the success of its strategic initiatives (Source: Lumen).
Lumen Technologies grants RSUs that vest over time, converting into shares upon vesting. Stock options are also available, allowing employees to purchase shares at a fixed price.